Shipping Policy
Ordering timeframe
We aim to process orders within 1-3 business days. Once processed, you can expect to receive your order within 1-6 business days of dispatch, depending on our shipping partners.
Shipping timeframe
Once orders are dispatched, please allow 1-6 business days for delivery. For rural deliveries, it may take an additional 2 business days. Please note that there may be delays with our shipping partners and we cannot guarantee these timeframes.
You will receive an email confirmation with tracking details once your items have been shipped.
We offer FREE shipping on all orders over $100. Otherwise, shipping is $7.99 per order. Please note this excludes our 'For Hire' services.
Express Shipping
We offer express shipping for $9.99 per order, so you can expect to receive your item within 1-2 business days of order processing, depending on our shipping partner.
Click & Collect
We offer Click & Collect from Massey, West Auckland or Auckland CBD during the following times:
Monday - Friday between 09.30am - 6:00pm
Saturday - Sunday between 11:00am - 5:00pm
We will contact you via email/phone to arrange your Click & Collect day/time.
There is no charge for Click & Collect.